We’ve provided some context below to guide you as you choose the right rug for each room in your home.
Shipping
The estimated delivery time is 3-5 business days after the payment of the carpet is received. You will be notified once your order has been shipped. Email us at customercare@villedomo.com or call Us: +91 9289622866 if you don’t receive your order within 10 business days.
*Please note: This is applicable only for non-custom orders
International Shipping:
For carpets in stock, it will take 2-3 weeks after payment is received.
For a custom order, Villedomo team will assist you with delivery time depending on size, quality of the rug.
Returns
All orders are delivered within 3 to 5 working days from the date of shipping.
Carpets are carefully inspected prior to shipment, and request you to check your order upon receipt.
If a defect is discovered, please contact our Customer Care team at +91 9289622866 or customercare@villedomo.com within 48 hours of receiving your order.
Our office timings are 10:00 am – 6:30 pm from Monday to Saturday. (Excluding National Holidays)
Returns are only valid upon manufacturing defect.
All returns must be requested within 4 days of receiving the order to receive refund or replacement.
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